Privacy Policy

We will maintain the privacy of your information using technology and will adhere to policies that prevent unauthorized use of your personal information.

When making enquiries, we may keep your email address for our future reference. When registering as a customer, we keep a copy of your contact and delivery details on our server. 

We also might use your personal information from time to time to send you notices about special offers, new services, e-newsletters, promotions, and other similar information.

We will not reveal customer information to any external organization unless we are required by law. In addition, we only permit authorized employees, who are trained in the proper handling of customer information, to have access to that information.
We are committed to protecting your privacy. We use the information we collect on the site to enhance our services. We do not sell, trade or rent your personal information to others.

Ordering

Order can be made through Online at www.mmmm.com.sg and Fax: 6268 6651.

Min order is S$100 and above for Online ordering.

Order under S$100 will have to be ordered through Fax: 6268 6651. A delivery charge of S$30 applied for such order.

Please note that online order must be placed 1 working days in advance.
order before 12 noon will be deliver the next day.
order after 12 noon will be deliver the day after.
Upon receiving your order, our sales team will contact you by phone for order confirmation within the day.
Order will not be confirm if nobody call you. Please call us back at: 6268 3056.
The time slot for deliverly will be:
10am- 1pm, 2pm-5pm

Acceptance of Deliveries

Please ensure that there is someone available to accept the order during the specified delivery time, as due to the perishable nature of our product we are unable to leave the product.

In the instance that no one is at home to accept the order, a re-delivery fee of $20.00 may be charged. Please note our delivery driver is only available to wait a maximum of 15 minutes for your arrival.


No delivery Area

No delivery within CBD area and Sentosa Island.

Price

MMMM will make every effort to ensure that the prices, details and sizes of Products detailed by MMMM Online are correct but MMMM reserves the right to vary the price and other details of the Products without notice.

Although MMMM takes care in stating product prices, there may be cases where human errors will lead to a misrepresentation, as such, the company reserves the right to charge correct prices. It will also not be held responsible for any mistakes in price or cost representation.

Discrepancies between the on-line bill/order price and the final bill may be due to out-of-stock products, substitutions, special offers, daily price changes and weighed items. MMMM reserves the right to adjust the final bill after the on-line bill/order price is presented or conveyed to the Customer and such adjustments shall be marked on the final bill presented to the Customer at the time of delivery.

Payment

Payment for products ordered through MMMM Online can be made by cash or cheque on delivery. Cheques are to be made payable to "BH Fresh Food Pte Ltd".

Variation/Cancellation of Order

The Customer may vary or cancel the order up to the point in time that MMMM has commenced processing the order and the Customer will not incur any cost in doing so. Customers must contact MMMM via telephone at 62683056 to cancel or change an order.

Subject to the Customer's consent, MMMM may substitute a Product for another similar Product if the initial Product ordered by the Customer is unavailable.

If there is no prior consent from the customer for a substitution, no substitution shall be made.

Returns of Products/Refunds

MMMM shall use its best efforts to ensure that orders are filled correctly. Any discrepancies shall be dealt with in the following manner:

(a) if any Product proves to have been delivered in a damaged condition, or if the Product proves to be out of date, or if a Product which was ordered and invoiced is not included in the delivery, or if the wrong Product is delivered, MMMM shall either refund to the Customer the value of that Product, or replace the Product.

(b) if any Product which was not included in the Customer's order is delivered to the Customer by mistake, MMMM reserves the right to collect the wrong Product. Refunds shall be made by way of cheque payment which shall be mailed to the Customer.





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